Product Alerts

Select or enter your model to notice frequently asked questions, troubleshooting and how-to information.

Models: 137

  • TC-WE475

  • TC-WE675

  • TC-WE435

  • TC-WR465

  • TC-WE405

  • TC-K611S

  • TC-WR445

  • TC-WE635

  • TC-K555ES

  • DTC-790

Questions & Answers: 60

  • Racket is heard or the audio is garbled, muffled, or distorted when playing an sound cassette tape.

  • The speakers produce static or distorted sound.

  • The optical cablevision does not plug into the optical port of the sound device correctly.

  • The labels on the buttons or keys of the remote control are wearing off and fading away.

  • How to troubleshoot when the cassette player is eating tapes.

  • Tin I Recover Data from a Damaged Recording Media?

  • A cassette tape will not play, fast-frontward or rewind properly.

  • Recording from a turntable or record player.

  • The cassette compartment will not close or the tape keeps existence ejected.

  • How to obtain replacement parts, accessories or software for a Sony product.

Product Alerts

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